Privacy Policy
The operator of Tictactrip's website, who is also the "data controller" in terms of data protection legislation, is the company Tictactrip itself. Tictactrip SAS is registered with the Trade and Companies Register in France under number 822 961 652. The registered office of Tictactrip is located at 22 rue Popincourt, 75011 Paris. You can contact us at any time at the email address: contact@tictactrip.eu for any questions and information related or unrelated to data management and your personal data. We want to inform you that our processing of personal data complies with the General Data Protection Regulation (GDPR).
What type of data can we collect?
Data and information generated automatically by users
On the Tictactrip website, we collect data and other information that is automatically generated by your web browser each time you visit our site. This information includes:
- IP address
- URLs of the sites visited before coming to our website (referring website)
- The browser used
- Date and time of your visit
- The time you spend on the Tictactrip site
- Browser language
- Operating system
- Access device used
- URLs of the pages visited on our site
This data is stored for a period of two years, after which it is automatically and permanently deleted.
Data you provide to us
The Tictactrip application is an alternative for you to access Tictactrip's offers and services. In this app, we record, process, and use data in the same way as on the Tictactrip website, for the same purposes and on the same legal basis.
Additionally, we record the data and information you provide us when using our site, related to your travel planning:
- Booking data: When booking a trip, we ask for your name, phone number, email address, billing address, payment method, and discount card information. Credit card information is transmitted directly to the payment provider and is not stored by us.
- Personal account: If you create an account, your data is stored to facilitate future bookings. This data is deleted if you decide to delete your account.
- Customer support: If you contact us, the data you provide (name, email, phone) is used to respond to you and is kept for 5 years.
Marketing emails and newsletters
If you are subscribed to our newsletter, we will send you marketing emails, advertising, and promotional offers. You can unsubscribe at any time using the "unsubscribe" link found in each of our emails.
Management and use of cookies
We use cookies to collect useful information about our customers' usage on the Tictactrip site. This allows us to provide a more intuitive and easy access to our website. Purposes include recording user settings (language, currency), monitoring system performance, and tracking site statistics.
Retargeting
We use "retargeting tags" to offer you targeted advertising linked to your interests on third-party websites. No direct personal identification data is stored or transmitted in this process.